Amazon rac roi voi dich vu chuyen qua Giang Sinh

Thứ sáu, 24 Tháng mười hai 2004, 16:57 GMT+7



Ipod la mon hang bi lo nhieu nhat.

Hang ban le truc tuyen vua phat loi phan doi nhung thong tin to Times dua ra la co hang nghin nguoi bi nho thoi diem nhan qua do cac nha san xuat va ban than Amazon cham tre.

Hang ban le cho biet chi co mot so khach hang dat mua bo nhac ca nhan iPods la bi truc trac con 99% khach hang se nhan qua dung hen.

Tuy nhien, thuc te o Anh rat nhieu khach hang dang buon thiu vi tin chac minh se khong nhan duoc mon hang ung y do hang lo ly do nhu dat hang muon, thieu hang va van chuyen cham tre. Toi te nhat la nhung truong hop dat mua iPods do nhu cau tang dot bien dip Giang Sinh.

Cassy Stone o Buckinghamshire cho hay co, dat iPods tu 30/11 ma phai den sau Noel moi nhan duoc hang. "Toi nhan duoc 1 email bao hang den cham nhung da qua muon de dat noi khac. Chong toi, con trai toi se khong co qua va rat nhieu ban be no cung roi vao tinh canh nhu vay", Cassy buon rau ke.

Luong hang dat mua qua mang tang vot la nguyen nhan gay ra tinh trang tren, song Amazon van binh than va tuyen bo ho da chuan bi ke hoach chu dao de hang den dung luc. Ho cung cho biet, nam nay la mot trong nhung Giang Sinh thanh cong nhat cua hang. "Giong bat ky nha ban le nao chung toi doi khi van co su co, vi the rat mong khach hang thong cam".

Viet Phong (theo BBC)



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